At EPIPHANY, your privacy is important to us. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website or use our services.

Effective Date: 1st May 2026

1. Who We Are

EPIPHANY is a creative coaching and education platform founded by Shel, offering coaching, mentoring and educational services for artists and creatives.

If you have any questions about this Privacy Policy, please contact us at:

Email: shel@joinepiphany.com

2. Information We Collect

We may collect personal information including:

• Your name

• Email address

• Phone number (if provided)

• Information you submit through enquiry or booking forms

• Payment information (processed securely through third-party payment providers)

• Website usage data through cookies and analytics

3. How We Use Your Information

We use your information to:

• Respond to enquiries

• Schedule coaching sessions

• Deliver coaching services

• Process payments

• Improve our website and services

• Send newsletters or marketing communications (only where you have opted in)

4. Legal Basis for Processing

Under UK GDPR, we process your personal data based on one or more of the following:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate interests in operating and improving our business

5. Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party providers who help us operate our business, including:

• Squarespace (website hosting)

• Scheduling and booking platforms

• Payment processors

• Email marketing providers

• Analytics providers

These providers process your information securely and only as necessary to provide their services.

6. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic.

You can manage or disable cookies through your browser settings.

7. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations and resolve disputes.

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate information

• Request deletion of your data where applicable

• Restrict or object to certain processing

• Withdraw consent at any time where processing is based on consent

• Request a copy of your data

To exercise any of these rights, please contact us using the details above.

9. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse.

10. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.

12. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

EPIPHANY
Email: shel@joinepiphany.com